Communication deals with the transfer of information from one person to other by speaking, writing, or using any other medium. In this post, we are going to read about the difference between business communication and general communication i.e. business communication vs general communication.
What is business communication?
Business communication deals with matters related to business. It is a communication whose purpose is to help a business achieve its goals. It involves the exchange of information between employees of a business or organization. This communication is completely under the control of the business or organization. Because the organization sets certain norms. The employees of the organization follow these norms and exchange information to achieve the common goal of the organization.
What is general communication?
General communication is defined as the way in which one person can exchange feelings, thoughts, or information with another person. It deals with day-to-day or general subjects. This communication is not under any norms. People establish communication according to their convenience.
Business Communication vs General Communication
Get here the differences between business communication and general communication.
Note: We are using BC for business communication and GC for general communication.
1. Definition
BC: Business communication is only related to business or profession. It helps the business to achieve its fundamental goal.
GC: General communication is a type of communication in which we share opinions, information, ideas, and experiences on a general topic in our personal life.
2. Type
BC: Business communication is official or organizational communication. We can use it in our workplace.
GC: General communication is personal communication. We use it in our personal life.
3. Format
BC: Business communication uses a specific format for communication. Businesses or organizations typically use multiple communication formats to reach a wide audience when conveying a message or information.
GC: There is no set pattern or format in general communication. Generally, people express or share their feelings, emotions, thoughts, and information with each other about their daily life.
4. Nature
BC: It is official in nature. It can only be used for business or professional purposes.
GC: It is personal in Nature. Everyone can share their messages in the normal way. There is no special pattern in this communication.
5. Scope
BC: It is usually practical and fair. It is comprised of insightful information that is unbiased, objective, and official.
GC: It may be based on fictitious information and its scope is partial or subjective. Because it is not bound by any specific rule. People establish communication with each other according to their comfort.
6. Presentation
BC: It specifically follows the norms and procedures of the organization or office. To start communication with anyone requires adherence to those norms.
GC: It is informal, it does not have any criteria. There is no specified method for this. People use different methods of communication.
7. Intention
BC: It focuses on the purpose and benefits of the organization. There is no scope for the use of personal emotions in a business message.
GC: It doesn’t have any goals. Personal feeling covers most of the general communication. People establish communication according to their comfort.
8. Feedback
BC: Feedback is very important to the success of business communication.
GC: The feedback may not be significant for general communication.
